A free editable exit interview form to help Malaysian employers collect structured feedback from departing employees and identify areas to improve.
When an employee is leaving, an exit interview can help you understand what influenced their decision and capture useful feedback before their final day.
This editable form gives you a structured way to record reasons for leaving, employee experience, manager and role feedback, retention factors, handover matters and HR follow-up. Adapt the questions to suit your organisation and use recurring themes to identify areas that may need attention.
Ideally, conduct the exit interview close enough to the employee's final day that their experience is still fresh, while leaving enough time to follow up on important feedback or handover matters before they leave.
Ask about the employee's reason for leaving, their role and manager, workload, career development, workplace culture, pay and benefits, what might have encouraged them to stay, and any handover or follow-up matters.
HR or another appropriate representative can conduct the interview. Choose someone who can listen objectively, ask useful follow-up questions and give the departing employee enough space to share constructive feedback.
Review the feedback, record any follow-up actions and look for recurring themes across employee departures. Patterns involving management, workload, career progression, pay or culture can help you identify areas worth reviewing.
